Unlike many websites with complex rules and fine print, Herbal4all.com offers a transparent and straightforward shipping policy for all orders. Once we receive your confirmed order, we arrange for delivery through our extensive network across Pakistan, ensuring a smooth and reliable shipping process without any special exceptions.
While weather conditions, law and order situations, and other factors may occasionally cause delays in delivery, this does not mean your order will be unduly prolonged. At Herbal4all.com, we understand the importance of timely delivery and strive to process your order as swiftly as possible. To ensure smooth processing and execution, please provide a complete and valid billing address.
All orders are delivered by our own employees and require a signature upon delivery. If the package is being delivered to an apartment building, please provide complete address details and, if applicable, the name of an authorized representative who can sign for the package. Delivery will be considered complete once signed for by the authorized person, and responsibility for the delivered items will transfer to the customer. If no one will be available at home, we recommend using your work address for shipping. We strive to deliver orders promptly, with same-day delivery available in many cities depending on stock. Our delivery service operates every day of the week, excluding public holidays.
Once a package has been delivered to the customer, it cannot be rerouted to a different address. However, we offer a pick-up (self-collection) service from our warehouse in Lahore for your convenience.
You can track the shipping status of your order on our website by clicking the “Track Your Order” section. We strive to accurately represent the colors, designs, and quality of our products on the site. However, the actual colors and designs you see may vary depending on your monitor, and we cannot guarantee complete accuracy in this regard. We aim to deliver products of the highest quality, and any minor variations in design or color will not impact the product’s performance, efficiency, or overall quality.
If you suspect that the product is not in good condition or if the packaging appears tampered with or damaged, please refuse to accept the delivery and immediately contact our customer service.